By registering through the interface of the website https://portal.horse/ or the Horse Portal application, you enter into a contract („Contract“) with Portal Horse, SE, ID No.: 142 59 389, with registered office at Bolzanova 1679/3, Nové Město, 110 00 Praha 1, registered with the Municipal Court in Prague, file No. H 2527 („Portal Horse“ or „we“), na základě které se stáváte uživatelem našich služeb („Uživatel“ nebo „vy“) pursuant to which you become a user of our services ("User" or "you") and which is governed by these general terms and conditions („Terms“).

These Terms and Conditions apply to the https://portal.horse/ website and the Horse Portal app, in particular:

• social network and communicator („Social Network“)

• a platform for sharing the results of selected official competitions reported and managed by equestrian associations in selected countries („Results“),

• a platform for information about stables, including the offer, booking and management of services offered by stables („Stables“)

• a platform for information and lists of hall and riding hall bookings and other services offered by stables („Reservations“)

• advertising platform („Shop“)

and other Portal Horse websites, applications, communications and other services („Services“).

The following Services modules:

• Basic:

  • Social network

  • Reservations

  • Trade within the scope of the possibility of purchase without the possibility of advertising by the User

  • Výsledky pouze v omezeném rozsahu vybraných nezpoplatněných zemí nebo závodů

  Premium:

  • Social network

  • Reservations

  • Business in the scope of the possibility of purchase and 2 advertisements by the user per month for free. The total limit of active advertisements within the Premium subscription is 200 active advertisements at any one time

  • Results and Statistics in full

  • Full-scale stables with the possibility to create up to 3 stall profiles

(collectively "Modules").

The User is entitled to use the Modules on a subscription basis („Subscription“). The Premium Module is a fee-based Service, the use of which requires the purchase of a Subscription under the relevant Module.

By registering, the User agrees to pay the applicable fees and taxes („Fees“) set forth in the fee schedule available on the Horse Portal application („Fee Schedule“) and to the specific provisions of the Terms applicable to the use of the Services contained in the Modules. The User may use the Services contained in a Module by first paying the Fees. In the event that the Fees are not paid on time, we reserve the right to unilaterally terminate the provision of the Services contained in the Modules.

Services that are not part of the Module (e.g. the possibility of active advertising within the Basic Module) can be used by the User on the basis of payment of a one-off Fee according to the Tariff.

The list of Modules and Services is for illustrative purposes only. Portal Horse does not guarantee the availability of all Services and Modules in the Application or the ability to purchase and access them.

Only a natural person over 15 years of age who truthfully and completely discloses his or her date of birth and declares that he or she is over 15 years of age may be a user of the Services.

Upon registration, a user account with unique login credentials („User Account“). is created for the User. Each person may have only one User Account under his or her real name.

Users may create one or more user profiles („Profile“) for their User Account upon registration through which they appear on the Social Network. In particular, the User may create a Profile of a horse, person, group, association or stable, taking into account the type of User Subscription activated.

The User may manage the Profiles of other Users through his User Account, which he has been authorized to manage by these Users, within the scope of this authorization.

The Profile may be tagged with a flag, e.g. employee, trainer, doctor, blacksmith, transport, etc. depending on the services the User offers through their Profile.

We will delete the User Account and Profile created by the User, unless otherwise agreed, upon termination of the Agreement between us and the User, no later than 30 days after the termination of the Agreement.

If you have any problems with your User Account or Profile, you can contact us at app@portal.horse.

Violation of any of the obligations or prohibitions set forth in these Terms shall be grounds for temporary or permanent blocking or deletion of the User Account or User Profile if the User is the founder or the only User fully authorized to manage the Profile associated with his/her User Account or if a violation of the Terms has occurred through the Profile. We will inform the User by e-mail about the duration of the blocking and reasons for blocking or deleting the User Account and/or Profile.

In addition to blocking or deleting the User Account and/or Profile, we also reserve the right to temporarily or permanently block Users. A blocked User cannot use our Services through any User Account, including User Accounts of others.

If the blocked User is the founder or the only User fully authorized to manage the Profile associated with his User Account, we reserve the right to delete this Profile as well.

The user is obliged to:

• Comply with these Terms and all applicable laws and regulations.

• Provide us with accurate information about the person and keep it up to date.

• Use in his User Account and Profile created by him his real name or the name of the legal entity for which he acts.

• Keep the login details to your User Account confidential.

• Comply with applicable law when using the Services.

The user must not:

• Create a User Account and use the Services if the person is under 15 years of age.

• Allow the use of the Services to persons who cannot use the Services according to these Terms, in particular not to allow the use of the Services to blocked Users, persons under 15 years of age.

• Falsify or misrepresent your identity, create a User Account or Profile using false information, or create User Accounts for anyone other than yourself.

• Use someone else’s User Accounts and Profiles unless authorized to do so.

• Provide your User Account or the login credentials to your User Account to another person.

• Disclose information through the Services that it has no right to disclose, such as confidential information of third parties.

• Behave rudely or otherwise inappropriately or in violation of good manners, public order or the law towards other Users or third parties. In particular, he must not harass, insult, humiliate, shame, vulgarly or sexually assault other Users or third parties or incite them to do so.

• Violate the law by their conduct on or through the Services, and in particular not to disseminate false, misleading, hateful, untrue, offensive, sexual or violent information or content.

• Use or refer to the trade name or logos "Portal Horse", "Horse Portal" or link to our Services without our permission.

• Develop, support, or use software, devices, scripts, robots, or any other methods or processes (including web crawlers, plug-ins, and browser add-ons, or any other technology) to obtain data from the Services or otherwise copy profiles and other data from the Services.

• Override any security features or circumvent or defeat any access control tools or restrictions on use of the Service (such as limits on the number of keyword searches or the number of profile views).

• Copy, use, disclose or distribute any information obtained from the Services, either directly or through third parties (such as search engines), without Portal Horse’s permission.

• Infringe the intellectual property rights of Portal Horse, other Users or third parties, including copyrights, patents, trademarks, trade secrets or other related or similar rights.

• Post anything that contains software viruses, worms or any other malicious code.

• Reverse engineer, decompile, disassemble, decrypt or otherwise attempt to obtain the source code of the Services or any related technology that is not open source software.

• Rent, rent, lease, trade, sell or resell or otherwise monetize the Services or data related thereto or access thereto without Portal Horse’s consent.

• Use bots or other automated methods to access the Services, add or download contacts, and send or forward messages.

• Monitor the availability, performance or functionality of the Services for any competitive purpose.

• Copy or otherwise simulate the appearance or function of the Services in any way, including by "framing" and "mirroring" methods.

• Overlap or otherwise modify the Services or their appearance (such as adding features to the Services or removing, obscuring or blacking out advertising contained in the Services).

• Interfere with the operation of the Services or impose an unreasonable load on the Services (e.g., spam, attacks, denial of service, viruses, game algorithms).

The User can purchase a Subscription to the Modules currently available in the Application and access the Services included in the Module for the selected period through the User’s personal Account Profile.

The User may purchase the Subscription as a one-time payment or as recurring payments. The Subscription is valid for 30 days from the date of payment. In the event of default in payment of the Fees related to the existing type of Subscription according to the Tariff, the User shall lose access to the Services of the Subscription Module subject to the Fee and the Basic Module shall apply. The User also loses access to all related content, including User-generated content and User Profiles, tied to the applicable Fee Module (e.g. stable profile, active listings, etc.) - however, the content will remain visible in Horse Portal unless the User specifies otherwise. Content created by a User and shared with other Users (e.g. access to manage a Profile) will also lose access to other Users. All content will be blocked on the 60th day of default in payment of the Fees associated with the existing Subscription type according to the Fee Schedule, i.e. content created within the Fee-based Subscription Module will no longer be displayed in Horse Portal (e.g. the stable profile will no longer be visible). The permanent deletion of the content will occur no later than 1 year from the date the User stops paying the Fees for the relevant Subscription Module.

Depending on the selected Module, payment of the Subscription Fee is usually made by the User’s means of payment (e.g. Google Pay, Apple Pay).

The User may change his/her Subscription Module in the course of using the Services:

• If the User switches to a more expensive Module, the User shall pay the required amount according to the selected Module.

• In the event that the User switches to a cheaper Module, the difference between the prices of the Modules already paid will not be refunded to the User. However, in such case, the User will use the higher Module for the period for which the higher Module is prepaid.

Subscription purchases may be subject to exchange fees or price differences based on the location from which the User purchases the Subscription (e.g. exchange rates).

We reserve the right to retain the User’s stored payment and payment method details and to debit the Subscription Fees from the selected payment method, depending on the payment method selected, either once or repeatedly at the beginning of the selected period until the Subscription is cancelled.

The User may cancel the Subscription at any time. Upon cancellation of the Subscription, the User may use the Services contained in the Subscription Module no later than the day preceding the day designated as the next following payment day from the day on which the Subscription was cancelled.

If the application allows it, the User can purchase one-time access to the Services from selected Modules, for example, to increase the number of advertisements in the Store or to increase the limit of active advertisements. The provisions on the purchase and payment of Subscriptions shall apply mutatis mutandis.

Rules for Refund of Subscription Fees

• If the User terminates the Agreement with Portal Horse, the User is not entitled to a refund of the amount paid for the Subscription. Upon cancellation of the Agreement, Portal Horse will refund to the User who is a consumer the amount paid for the Subscription only if the User did not use the Subscription feature prior to cancellation.

• If we terminate any of the Services that are part of your Subscription in full, we will refund the prorated amount paid for the Subscription you purchased. The transfer of functionality from one of the Services to another of the Services or the merger of the Services shall not be deemed to be a termination; in such case, the User shall not be entitled to a refund of the payment for the Subscription purchased. A User whose Contract has been terminated due to a breach of the Terms and Conditions or whose User Account has been temporarily or permanently blocked for this reason shall not be entitled to a refund of the amount paid for the purchase of the Subscription.

Information about your Subscription purchases, including the ability to cancel your Subscription, in the Horse Portal app, in the Subscription Management section.

In the event of a payment claim, misuse of a payment method or other problems with payment or Subscription, you can contact us by email: app@portal.horse, or in the Horse Portal app, using the Contact Us button.

You agree that we will provide you with notices and messages in the following ways:

• directly in the Application

• by sending it using the contact details you have provided (e.g. email address, mobile number, physical address)

Further terms and conditions are set out in the Privacy Policy.

Our Services allow you to post messages, post in groups, upload photos and videos, post links and post advertisements.

The information and content you share or post may be viewed by other Users or third parties who are not Users of the Services, unless otherwise specified, for example by allowing you to set up a range of people who can see certain content or information.

We are under no obligation to publish any User information or content through the Services and may remove it without notice.

You grant Portal Horse the following non-exclusive license with respect to the content and information you submit, upload or post to the Services:

A worldwide, transferable and sub-transferable right to use, copy, modify, distribute, publish and process the information and content you provide through our Services and third party services without any further consent, notice and/or compensation to you or any third party. These rights are limited as follows:

• You may terminate the license for certain content by deleting the content or information from the Services or deleting your User Account, except to the extent that you have shared the content or information with other Users or third parties as part of the Service who have copied, shared or stored it.

• We will not use the Content in advertisements for third party products and services without your specific consent. However, we have the right, without payment to you or third parties, to display advertisements alongside your content and information, and your social activities may be visible and included in the advertisements as described in the Privacy Policy. If you use a feature of the Services, we may mention it next to your name or photo in order to promote that feature on our Services, in accordance with your settings.

• We will seek your consent if we wish to give third parties the right to publish your Submissions outside of the Services. However, if you choose to share your post as a "public, anyone or similar" post, we will enable a feature that allows other Users to post that public post to third party services, and we will also allow search engines to make that public content searchable through their services.

• We may edit your content and change its formatting (e.g., translate or rewrite it, change the size or layout of the text or file type, or remove metadata), but we will not change the meaning of your message.

You agree that we may access, store, process and use any information and personal data you provide in accordance with the terms of the Privacy Policy and your preferences.

If you submit any suggestions or comments to Portal Horse regarding our Services, you agree that we may use and share those suggestions and comments for any purpose without compensation to you.

We may change, suspend or terminate any of our Services, including paid Modules, and adjust Subscription prices at any time.

We do not undertake to store or continue to display any information or content posted by Users.

We have no obligation to store or maintain any content or information that you or others provide, or to provide you with copies of it, except to the extent required by applicable law and as described in our Privacy Policy.

We reserve the right to restrict a User’s use of the Services, including the ability to post and contact other Users, suspend or terminate a User’s account if a User violates these Terms, applicable law, or misuses the Service. This right also applies to Services that are part of paid Modules. In such case, the User shall not be entitled to a full or partial refund or reduction of the Subscription Fee.

We make no warranties as to the Services, their continuity, availability or error-free operation. We reserve the right to make the Services temporarily unavailable without notice, in particular due to technical downtime, including for Services that are part of paid Modules. In such case, the User shall not be entitled to a full or partial refund or reduction of the Subscription Fee.

We exclude any liability or warranty on our Services, including any implied warranty of title, data accuracy, non-infringement, merchantability or fitness for a particular purpose.

We do not control and are not responsible for any content or information posted by Users, including content or information that may be inaccurate, incomplete, misleading, illegal, offensive or otherwise objectionable. Portal Horse is also not responsible for any misuse of the Services.

Clicking on certain links on the https://portal.horse/ website and Horse Portal application may redirect the User to third party websites or applications. We are not responsible in relation to third party websites and applications.

We also exclude any liability on our part for loss of profits or business opportunities, damage to reputation, loss of data and any other damage, including indirect damage, caused by our Services or their failure or use by the User or other Users. In the event of legal liability, our liability for material and non-material damages shall never exceed an amount equivalent to three times the Subscription Fees paid by the User, up to a maximum of CZK 100,000.

These limitations of liability do not apply to liability for death or personal injury, fraud, gross negligence, willful misconduct, or such negligence where material obligations have been breached, which are those which are a prerequisite to our performance of the Services and on which you may reasonably rely, but only if the damages were proximately caused by such breach and were foreseeable at the time of entering into this Agreement, and only to the extent that they are typical in the context of this Agreement.

Portal Horse may help facilitate connections between Users and third parties who are not Users offering goods or services. Portal Horse does not provide these goods and services, nor does it employ persons to provide them. You acknowledge that Portal Horse does not supervise, direct, control or monitor Users and third parties in the exchange of goods and services, and you agree that Portal Horse is not responsible for offering these goods or providing these services. If you are a User offering goods or services, you represent and warrant that you have all necessary licenses and permits to offer those goods and services.

To the extent that a User has the opportunity to enter or participate in events organized by other Users or third parties who are not Users, you agree that we are not responsible for the conduct of any participant or organizer of such events. We do not review, endorse or otherwise actively support any specific events posted on our Services.

Portal Horse reserves all of its intellectual property rights in the Services. Trademarks and logos used in connection with the Services are trademarks of their respective owners. The Portal Horse logos and other Portal Horse trademarks, service marks, graphics and logos used in our Services are trademarks or registered trademarks of Portal Horse.

We will use the information and data that you provide and that we have about Users to offer you recommendations of links, content and features that may be useful to you. For example, we use data and information about you to recommend related goods or services to you.

We are entitled to assign, in whole or in part, our rights and obligations under these Terms without the User’s prior consent. The User is not entitled to assign, in whole or in part, any of its rights and obligations under these Terms.

We reserve the right to unilaterally modify or amend the Terms, the Terms of individual Services and our Privacy Policy.

We will post any changes on the https://portal.horse/ website or Horse Portal in sufficient time to allow Users to become familiar with the new Terms, the Terms of Service and the Privacy Policy.

The new version of the Terms, the Terms of Service and the Privacy Policy shall take effect on the date indicated therein.

No later than on the effective date of the new version of the Terms, the Terms of Services and the Privacy Policy, the User shall agree to the new version by agreeing to it in Horse Portal.

If the User does not agree to the new version of the Terms, the Terms of Services and the Privacy Policy, the Agreement between the User and Portal Horse will be terminated on the effective date of the new version. In such case, Portal Horse will terminate the User’s User Account.

The contract is concluded for an indefinite period of time.

The Contract may be terminated by termination or withdrawal from the Contract.

Upon termination of the Agreement, the User loses the right to access and use the Services and to access his User Account and Profiles, as well as any other content he has uploaded to his User Account or elsewhere on the Services. We may delete a User Account and User Profile upon termination of the Agreement if the User is the founder and/or the only User fully authorized to manage the Profile associated with his or her User Account.

Termination of the Agreement shall not affect the validity of Sections 10, 12, 13 and 19 of these Terms and Conditions.

Testimony

The Agreement may be terminated through the User Account, by deleting the User Account or by written notice. In such case, the Agreement will terminate upon confirmation of the request in the User Account, confirmation of the request to delete the User Account or upon delivery of a written notice. The contract of Users with a Subscription, will end upon the expiration of the period for which they have paid the Subscription.

The Agreement may also be terminated by Horse Portal by deleting the User’s account or permanently blocking the User for violation of the Terms.

Withdrawal

The User, who is a consumer, may withdraw from the Agreement within 14 days of its conclusion, which begins on the day following the User’s acceptance of the Terms and Conditions. Withdrawal can be made via the form available on the website https://portal.horse/ or in the Horse Portal application.

The right to withdraw from the Contract does not arise for the User if, in case of purchase of the Subscription, the User starts using the Subscription on the basis of his/her express consent before the expiry of the withdrawal period.

The Czech Trade Inspection Authority is the supervisory authority in the field of consumer protection.

In the event of a dispute between Portal Horse and a User who is a consumer that cannot be resolved by mutual agreement, the User is entitled to submit a proposal for alternative (out-of-court) resolution of such dispute to the Czech Trade Inspection Authority.

The Central Inspectorate - ADR Department with registered office at Štěpánská 44, 110 00 Prague 1; e-mail: adr@coi.cz; website: adr.coi.cz.

All disputes between Portal Horse and the User arising out of or relating to this Agreement shall be governed by the laws of the Czech Republic, regardless of where the Services were accessed and used.

The Municipal Court in Prague, as the court of first instance, is competent to resolve legal disputes between Portal Horse and a User who is not a consumer.

For the resolution of legal disputes between Portal Horse and the User, the general court of the consumer has jurisdiction. The Consumer is always entitled to initiate proceedings in the court of his/her domicile.

If any provision of these Terms is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of the other provisions of these Terms shall not be affected.

We respect the intellectual property rights of others. We require that information posted by Users is accurate and does not infringe the intellectual property rights or other rights of third parties.

If you encounter any content that violates these Terms or is otherwise objectionable while using the Services, you may report such content in the Horse Portal by clicking the Report a Post button. In the event that we discover that the reported content is objectionable, we will do our best to remove the content as soon as possible and to impose any consequences on the User who posted the content.

These Terms and Conditions shall take effect on 18.6.2025.